Our expertise
Research Centre
Navigating Tomorrow’s Insights Today
At Sailpeak, staying ahead means being proactive—embracing innovation, experimentation, and strategic foresight. Our Research Centre sits at the core of this vision. With a strong focus on artificial intelligence and newly emerged technologies, we develop forward-thinking projects that help financial institutions adapt, evolve, and lead. Whether it's through market studies or technology-driven prototypes, our goal is simple: to translate future-facing ideas into business-ready solutions.
Aligning Innovation with Impact
We don’t just monitor technological advancements—we build on them. These experiences feed directly into our AI-powered initiatives, ensuring that what we develop inside our Research Centre is rooted in both relevance and value. From strategy to application, we help our clients align sector innovations with tangible business impact. We focus on creating AI solutions that deliver measurable impact within the financial sector.
Our Lab: Developing Real-World AI
Our in-house AI lab brings together prompt engineers, AI product owners, and data scientists to turn ideas into action. This is where our AI solutions for banking, custom agents, processes optimization tools and other intelligent solutions are born. We approach AI as a practical enabler—not as a buzzword. By combining engineering precision with domain knowledge, we deliver projects that are both scalable and simple to implement within the financial ecosystem.
Contributing to the Field with Thought Leadership
Our commitment to innovation goes beyond internal R&D. We actively contribute to industry publications, whitepapers, and expert forums—reinforcing our role as a thought leader in AI-powered financial consulting. Each insight we publish is grounded in our real-world experimentation and reflects the changing needs of financial institutions navigating digital transformation.
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The People Behind the Research Centre
Innovation starts with people—and at Sailpeak, our team is our greatest strength. Our Research Centre is powered by a diverse group of prompt engineers, data scientists, and consultants who blend technical expertise with business intuition. They don’t just analyze trends—they anticipate and drive them. By collaborating across disciplines, our team brings bold ideas to life and builds the intelligent tools our clients need to move forward with confidence.
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Download the 2024 AI Report on Belgian Financial Services
Explore our AI Report, created in partnership with FinTech Belgium.
Discover Our Reports
Benchmark of Retail Banking Chatbots
Sailpeak’s latest benchmark analyses chatbots across 65 banks in 14 European countries, assessing functionalities, understanding, and relevance using over 600 data points. Discover key insights and recommendations to enhance customer engagement and drive acquisition through AI-powered chatbots.
2024 Benchmark of Retail Banking Websites
Sailpeak unveils the 2024 retail banking websites benchmark, analysing 500+ web pages from 19 banks across 1,150 data points. Explore key insights on discoverability, functionality, and user experience to enhance customer acquisition and digital strategy.
AI Report on Belgian Financial Services
The 2024 Belgian AI Barometer by Sailpeak and FinTech Belgium reveals that 84% of institutions are adopting AI, with dedicated AI teams on the rise. As banks and insurers navigate opportunities and challenges ahead of the EU AI Act, this report uncovers key trends and innovations shaping the industry.
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AIActBot, a 24-hour challenge by Sailpeak Lab
At Sailpeak, we foster innovation through hands-on projects - like when our Data Scientist, Léonard, built AIActBot in a single day. Using cutting-edge AI tools, he transformed a 459-page legal document into an accessible chatbot that simplifies the EU AI Act. Test it out and see AI in action!
Our Method
Active Market Engagement
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By regularly attending conferences and seminars, our team stays informed about the latest industry developments.
Our hands-on approach ensures we remain at the forefront of market trends and innovations.
Continuous Detailed Research
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Our research methodology is both comprehensive and diverse, incorporating qualitative and quantitative analyses.
Sailpeak's wide array of methodologies guarantees a solid understanding of the industry's evolving complexities.
Download the 2024 AI Report on Belgian Financial Services
Explore our AI Report, created in partnership with FinTech Belgium.
"Beyond the Hype: Belgian Financial Services embrace AI"
- Pre-order our barometer now!
This comprehensive report dives deep into the AI adoption levels across 17 major financial institutions in Belgium. We’ve uncovered some fascinating results, unique insights and practical case studies that we can’t wait to share with you!
Fill in the form below to get this AI Barometer straight in your inbox on the 20th of June 2024.
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