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Our expertise

Research Centre

Navigating Tomorrow's Insights Today

At Sailpeak, we are committed to thought leadership and providing actionable insights. Our research centre aims at publishing market studies and reports to shed light on key industry trends and challenges.

Active Market Engagement

By regularly attending conferences and seminars, our team stays informed about the latest industry developments.

Our hands-on approach ensures we remain at the forefront of market trends and innovations.

Continuous Detailed Research

Our research methodology is both comprehensive and diverse, incorporating qualitative and quantitative analyses.

Sailpeak's wide array of methodologies guarantees a solid understanding of the industry's evolving complexities.

Featured Thought Leadership

Our reports and expertise have been featured by numerous esteemed media outlets in Belgium, underscoring our unwavering commitment to delivering the highest quality.

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Download the Benchmark of Retail Banking Chatbots today!

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Download the 2024 Benchmark of Retail Banking Websites

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Download the 2024 AI Report on Belgian Financial Services

Explore our AI Report, created in partnership with FinTech Belgium.

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Benchmark of Retail Banking Chatbots

Sailpeak’s latest benchmark analyses chatbots across 65 banks in 14 European countries, assessing functionalities, understanding, and relevance using over 600 data points. Discover key insights and recommendations to enhance customer engagement and drive acquisition through AI-powered chatbots.

2024 Benchmark of Retail Banking Websites

Sailpeak unveils the 2024 retail banking websites benchmark, analysing 500+ web pages from 19 banks across 1,150 data points. Explore key insights on discoverability, functionality, and user experience to enhance customer acquisition and digital strategy.

AI Report on Belgian Financial Services

The 2024 Belgian AI Barometer by Sailpeak and FinTech Belgium reveals that 84% of institutions are adopting AI, with dedicated AI teams on the rise. As banks and insurers navigate opportunities and challenges ahead of the EU AI Act, this report uncovers key trends and innovations shaping the industry.

AIActBot, a 24-hour challenge by Sailpeak Lab

At Sailpeak, we foster innovation through hands-on projects - like when our Data Scientist, Léonard, built AIActBot in a single day. Using cutting-edge AI tools, he transformed a 459-page legal document into an accessible chatbot that simplifies the EU AI Act. Test it out and see AI in action!

Our Method

Active Market Engagement

01

By regularly attending conferences and seminars, our team stays informed about the latest industry developments.

Our hands-on approach ensures we remain at the forefront of market trends and innovations.

Continuous Detailed Research

02

Our research methodology is both comprehensive and diverse, incorporating qualitative and quantitative analyses.

Sailpeak's wide array of methodologies guarantees a solid understanding of the industry's evolving complexities.

Download the 2024 AI Report on Belgian Financial Services

Explore our AI Report, created in partnership with FinTech Belgium.

"Beyond the Hype: Belgian Financial Services embrace AI"
- Pre-order our barometer now!

This comprehensive report dives deep into the AI adoption levels across 17 major financial institutions in Belgium. We’ve uncovered some fascinating results, unique insights and practical case studies that we can’t wait to share with you!

Fill in the form below to get this AI Barometer straight in your inbox on the 20th of June 2024.

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